We at WineRacks.com pride ourselves on our quality crafted, American made wine racks as well as our customer service so it always means a lot to us when we hear back from a satisfied customer.
Mr. Greier of Hopewell Junction, NY submitted an wine cellar questionnaire through our website. He needed guidance on how to layout his space and our designer Asia Armstrong was quick to assist him from start to finish. Asia worked closely with him to best determine what would fit his needs and his space before coming up with the final design.
Once he was satisfied with his design, Mr. Greier also opted for our white glove install. This is a tiered service that we happily offer to our customers here at WineRacks.com. Our white glove service caters to each individual’s needs and ranges from curb side delivery to a full install. Mr. Greier decided to go with a full install and had the following to say after the entire experience:
Dear Rob, Asia & team at Wineracks.com,
My wife and I couldn’t be happier with the white glove service & treatment we received from everyone at Wineracks.com during the entire process of our home wine cellar installation. The initial design process was very interactive and helpful, as Asia was very attentive to our needs. She offered excellent suggestions to add design features that we weren’t aware of, always working with our budget. Rob added his more than qualified suggestions & added personal attention that we did not receive at any other company. He sent out wood samples and detailed the white glove installation service, which made our decision to work with Wineracks.com a no brainer. All in all, Wineracks.com exceeded our expectations at all times, and we are extremely happy with the finished product. We would recommend them to anyone considering a residential or personal cellar. We will have many years of joy & fine wine to come from the new Greier Wine Cellar, established April 2012, designed & installed by Wineracks.com!
The Greier Family – Hopewell Junction NY
As you can see, a small space doesn’t mean you have to skimp on your dream cellar. We here at WineRacks.com are more than happy to work on any space whether it be a closet converted into a cellar or a massive wine store.
Remember, if you like what you see but are unsure of what will work in your space then you can always request a custom design.
Also, if you’ve purchased a rack or installed a custom cellar from us and would like to be featured in our blog then don’t hesitate to e-mail me at Shannon@wineracks.com.